This is a truly outstanding analysis, by James Corbett of the Corbett Report, of an unusual case of internet bullying. It is an unusual case because it involves adults bullying adults.
Glenn Greenwald has only released 1% of the Snowden documents and those were approved and released after over 100 meetings with US and British intelligence. Some documents are being held back to be released with Greenwald's book. And Greenwald's possession of the documents were the basis of his new $250 million media venture with PayPal's Pierre Omidyar raising ethical questions of checkbook journalism. But even more troubling is the close relationship between the NSA and Omidyar's PayPal.
Essentially, open source software is software that allows users to inspect, change and share the source code of the program. Instead of passive consumers of a program, users become part of a community to which they can choose to contribute if they are capable and inclined. The difference from everyday consumer culture, where shoppers simply line up to buy products that are already in their final form, and it is almost never expected that shoppers will actually try to open up or modify those products.